Advancing QC Consistency Through Procore

By Applications Software Manager Ralph Kreider and Director of Scheduling Russell Tipton

When it comes to construction, there’s getting the job done…and there’s getting the job done right. Over the last several years, we have been working to improve our overall project delivery by integrating Procore into our processes and procedures. One area where we were not utilizing Procore was our quality control (QC) procedures. By the end of the year, our projects will be using our redesigned QC procedures to integrate best practices and consistency.

Harkins’ QC program is based on the U.S. Army Corps of Engineers and the three-phases of control.

The first phase is the preparatory phase, where we identify all project-specific Definable Features of Work (DFOW). For each definable feature, we will be using template checklists, adapted within Procore, to be project-specific using the project specifications and a database of thousands of items from our past projects. After the first representative sample of work has been installed, we will move into the second phase, which includes an initial inspection of each DFOW. In this phase, Harkins will review the work using the project-specific checklists developed in the preparatory phase. By completing these standardized inspections using Procore, our teams will benefit from the real-time feedback, improved communication, better documentation, and overall quality on a project.

The third and final phase is the follow-up phase. It is here that we consistently monitor construction to assure that we are following the contract requirements through the completion of DFOW. Procore enables us to document our quality checks and realize any deficiencies prior to turnover of a DFOW to our clients.

Since our goal is to eliminate quality issues before they are ever realized, we expect that our revised QC procedure will advance the quality of our projects and our overall project delivery.